A fundamental part of forced labor due diligence is providing workers access to remedy through a grievance mechanism where workers feel safe to report on any violation of their rights at the workplace. When core or egregious violations of worker rights have been discovered, companies should provide for or cooperate in remediation when appropriate.
The RLI enables members and their suppliers with tools, guidance and a community of practice to establish grievance mechanisms and provide well-informed, fair remediation as appropriate. As an example, the reimbursement of recruitment fees and other related costs to workers is a critical activity in this stage of due diligence. To support a collective approach, the RBA and RLI have published a Practical Guide on Due Diligence on Recruitment Fees in International Supply Chains, which provides practical guidance on implementing a “no-fees” policy. The Guide covers all stages of due diligence on recruitment fees, with a special focus on remediation. This is in addition to providing important supporting resources to ensure remediation is fair and scalable, such as critical recruitment corridor-related fee data and contextual information in the RBA Labor Migration Corridor Database.
RBA Voices is a worker voice platform that helps members and their suppliers connect with workers in more ways to provide feedback and learn important professional and personal skills while providing companies with greater visibility into facilities. The Platform features a worker survey tool, audit support, a mobile learning app, and a grievance reporting mechanism. Learn more about the Worker Voice Platform here.
